Both Intersport and Decathlon have set up a form of “drive-in click and collect” service in France. Customers place their order online and collect the merchandise in the parking lot of their local store, receiving it directly at their car with maximum distancing. Intersport, which reopened its e-commerce website and reinstituted home delivery in late April, is offering the service at 200 stores in France and plans to extend it to a hundred more by May 11 – the day when France plans to lift part of its quarantine. Decathlon is offering the service at 50 stores, among them those in Caen-Mondeville, Marseille La Valentine, and Villeneuve d’Ascq Campus. Intersport’s “drive” customers have seven days to collect their merchandise. Decathlon’s have 48 hours. Customers who lack a credit card may pay in cash, as French law stipulates. The system has also be adopted by Kiabi, an apparel retail chain belonging to the same group that controls Decathlon. The government’s terms and conditions for business under the Covid-19 quarantine are available online at www.francenum.gouv.fr.
Photo: © Henrik Dønnestad on Unsplash
